INTERACTIVE PDF
CGAP - World Bank
In the past decade, we have seen the proliferation of research on how financial services can improve the lives of low-income people. While they provided valuable insights, these studies tended to focus on microcredit or a single financial product, such as savings or mobile money. As a result, an overly simplistic and product-focused story has emerged. Recognizing the need for a more nuanced but clearer impact narrative, CGAP has focused on synthesizing existing evidence, identifying knowledge gaps and articulating a theory of change that proposes the potential pathways through which the use of financial services helps poor people build resilience and seize opportunities.
